Effective Date: 30 July 2023
En Route Technologies LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our workshop management system, Sianty.
1. Information We Collect
We collect various types of information, including:
- Personal Information: Your name, email, phone number, and other registration details.
- Workshop Customer Information: Details about customers, filled in by our clients.
- Vehicle Information: Vehicle make, model, year, and VIN.
- Company Information: Workshop name, address, and contact details.
- TAX Information: Tax IDs for workshops and clients.
- Billing Information: Payment methods, billing addresses, and transaction details (including credit card options).
- Service Data: Records of services performed.
- User Data: Information about users, including usernames and roles.
- Usage Data: Interaction data, such as IP address and browser type.
- Customer Feedback: Any feedback provided for improvement.
2. How We Use Your Information
We use your information for:
- Service Improvement and Billing: To enhance services and manage payments.
- Analytics: To analyze trends and optimize offerings.
- Marketing: To inform you about relevant products and services.
- Monetization: To aggregate and anonymize data for market research.
3. Data Sharing
We may share your information with:
- Service Providers: Trusted partners for functions like data analysis and payment processing.
- Legal Authorities: As required by law.
- Business Transfers: In the event of a merger or acquisition.
4. Data Retention
We retain information only as long as necessary for our purposes, legal obligations, and to resolve disputes.
5. Data Security
We implement security measures to protect your information, but no method of transmission is completely secure.
6. Data Subject Rights
Depending on applicable laws, you may have rights to:
- Access: Request copies of your information.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your information.
- Restrict Processing: Limit how we use your data.
- Withdraw Consent: If consent is required for processing.
7. Changes to This Policy
We may update this Privacy Policy and will notify you of changes by posting the new version on our website.
8. Contact Us
For questions or concerns, please contact us at: En Route Technologies LLC
309, Suntech Tower, Dubai Silicon Oasis, Dubai, UAE
info@sianty.com
